Responsibilities

• Inputting applications into various Lender online systems for all Brokers.
• Ensure documentation issued is of a high standard with minimal errors.
• Ensure documentation is completed in a timely manner.
• Remain up to date with various Lender documentation requirements.
• Ensure Database is updated and maintained in an accurate manner.
• Ensure Post Settlement duties, including processing of Welcome Packs, are completed in an accurate and timely manner.
• Completion of Welcome Calls for limited number of external Brokers.
• Assist with Receptionist duties as required, including some relief in Receptionist role during times of leave.
• Assist with Settlement duties as required for external Brokers.
• Some relief in Broker Support role during times of leave, as agreed with Operations Team Leader.
• Other Ad-Hoc duties as directed by the Operations Team Leader.
• To adhere to QPF Risk Management and Compliance frameworks as set out in the QPF Induction manual.

Qualifications

• Completion of year 12 (QCE or HSC equivalent) is required.

Experience

• Previous experience in the Equipment Finance Industry is highly desirable.

Key Competencies / Skills:

• Strong customer service ethic.
• Strong computer skills, with the ability to learn and work with multiple software applications and systems.
• Sound written and verbal communication skills.
• Sound attention to detail and data accuracy skills.
• Sound organisation and planning skills.
• Professional personal appearance.
• Ability to handle pressure at times of peak workflow.
• Ability to work autonomously and as a part of a team.